Mission Statement

The mission of NACM East Coast Corp. is to increase the value of credit professionals to their organizations by providing quality services and career-long education and support.

Key Operating Principles

The role of NACM-East Coast is to serve the entire credit community. Our goal is to form partnerships with members and provide proactive education for their credit professionals. We place a high value on each of our members and value every member as a client for life. In all of our dealings, internally and externally we will abide by the following principles:
 
 We are each other’s clients.

We will respond to each member as if they are our only client.

We believe that each member should be developed to his or her highest potential of education and professionalism.

We will accept responsibility and accountability under the law for activities and decisions that impact ourselves, members and customers.

We will seek and employ new technologies to better serve our membership, and will never lose sight of the value of face-to-face interaction.

We will provide staff members with tools and training necessary for them to excel in their work.

We will continually strive for improvement and growth, as an organization and as individuals.

 We will strive to understand the long-term objectives of our members and orient our work to add value to those objectives.

Our Strategic Plan will guide our goals and objectives and will be continually reviewed and updated according to the changing needs of our membership.

An active and committed membership is crucial to our success.

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